Nalco Champion, an Ecolab Company, has an immediate need for an Application Engineer in our Energy Services group located in Denver City, TX. If you are a passionate technical professional that likes to work in an autonomous, hands-on environment, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits. You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed upon contractual services in your assigned accounts, and providing customers with problem solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts to Nalco Champion. This position will also require you to build strong relationships with your assigned customer base to generate a high level of customer satisfaction.
Main Responsibilities:
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
Assist Sales Representatives with plant surveys of prospective customers
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
Actively support Nalco Champion innovations and technology in the strategic district accounts where you provide service support to other District Sales Representatives.
Possible travel within assigned sales territory.
Basic Qualifications:
Technical Degree or High School Diploma with industry experience
Must have a valid Driver's License and acceptable Motor Vehicle Record
Able to comfortably lift/carry 25 Kgs/55 lbs
Preferred Qualifications:
Bachelor's Degree, Chemical Engineering Preferred (Adomite: Chemical related background strongly preferred, process technology training a plus) Downstream: - Technical/Science/Engineering
<2+> years of successful technical service or field sales support experience
Experience working with MS Excel Spreadsheets
Must have a strong mechanical aptitude
Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
History of working in a field that required autonomy and self-motivation
Prior experience that required excellent communication skills
Prior experience that required excellent organizational skills
Prior experience that demonstrates a strong work ethic and ability to multi-task
Every day, we make the world cleaner, safer and healthier - protecting people and vital resources. Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.
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